The Problem Isn’t Your Systems. It’s the Gaps Between Them.

Across the optical value chain – manufacturers, labs, practices, retailers, distributors and insurers – each rely on multiple systems to run their business operations. When systems remain siloed, teams spend valuable time manually connecting the dots.

Retail demand has to reach manufacturers. Order updates have to reach labs and practices. Claims need checking, appointments need scheduling, and the same information gets entered into one system after another. Each task is small, but together they pull time away from patients, customers and the decisions that move the business forward.

What if the repetitive work could run in the background with AI, while your people focus on the work they’re best at?

For more than a decade, Technovate.One has worked with businesses across the optical industry to connect technology, data and workflows. We’ve connected patient, sales and lab information across 600+ locations for a major US optical group. We’ve helped a retail chain cut lab turnaround time by 40% and supported a manufacturer in increasing operational efficiency by 30%.

Today, AI agents are already taking on these everyday tasks in optical businesses.

What Happens When AI is embedded into your existing systems?

In this session, we’ll follow one pair of glasses from the factory to the patient’s face. Along the way, we’ll show where manual work can be removed: in production, lab processing, patient interactions, claims and fulfilment.
You’ll see how information can move between systems without being re-keyed and where AI can handle time-consuming admin. You’ll also see how teams can spend less time managing processes and more time on work that needs their expertise and human touch.

The goal isn’t to replace the systems or the people you already rely on. It’s to simplify the work between them.

What This Session We’ll Cover

• The Optical Ecosystem: Where disconnected systems and workflows create gaps across the value chain.
• Where AI Fits: Practical opportunities for manufacturers, labs, retailers, practices, distributors and optical technology providers.
• Working With Existing Systems: How AI can connect to and extend your current technology without replacing it.
• Real-World Examples: What Technovate.One has already implemented across optical businesses. Eg: A voice AI agent that handles patient calls, books appointments and manages follow-ups.
• Where to Start: How to identify the right opportunity and take the first guided step towards AI implementation.

We help optical businesses across the ecosystem spend less time on repetitive work and more time on what drives their business forward.

Join Cira Collins and Meet Shah as we explore what an AI-enabled optical ecosystem could look like and how it can create value across your business.

Register Here